Rugs - Frequently Asked Questions (FAQ) :

How is the quality of the rug?

Our rugs are export quality rugs.Be assured, that your rug will be made using the finest raw materials with high-quality craftsmanship.

Can I order samples before buying rug?

Yes, You may order sample. It take 10 days to make a sample. It comes in 12" x 12" size and the cost of of the same is Rs 1000. 

Will there be color variation in the rug?

Product images displayed on the website are photoshoot images of the actual rug. There may be possible colour variations from monitor to monitor.

Delivery time?

1. One-of-a-kind products are dispatched in 2-3 days.

2. Handmade rugs are dispatched in 3-4 weeks.

Do you have ready stock available?

We make rugs on order basis and this allows us to have a vast range for our customers to choose from.

Can we customize?

Any design on the website can be made as per your size requirement.Delivery time and cost will be confirmed as per design and size.

Return policy?

1. We currently do not have a return policy due to the bulky nature of the product. 

However, we do encourage our customers to purchase small swatch of their order to get a color and quality feel of their actual rug.

Types of Rugs

There are three major kinds of rugs

1. Hand-knotted

Luxurious and Soft. 

Individual knots are hand tied using a loom.

Made using wool and/or silk materials.

Highly rated for their durability & long lifespan.

Most labor-intensive method of construction

2. Hand-tufted

Loops of yarn are fed through a base canvas to create a pattern.

Sheared to produce a plush, cut-pile surface.

Labor-intensive but affordable compared to hand-knotted rugs.

3. Machine Weaved

Manufactured with computer-driven power looms.

Most commonly made using synthetic materials like polypropylene, polyester or nylon.

Lower-cost alternative to hand-knotted rugs.

Highly rated for resilience & long lifespan and affordability.






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